TeamViewer - Brings Teams Closer
We have been using TeamViewer since the Pandemic and we are one of the happy customers. We do our standup and daily sync-up calls through …
Starting at $24.90 per month (billed annually)
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What is TeamViewer?
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
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How TeamViewer Differs From Its Competitors
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Popular Features
- Screen sharing (420)9.292%
- Over-the-Internet remote session (414)8.989%
- File transfer (403)8.585%
- Instant message (370)8.080%
Reviewer Pros & Cons
Video Reviews
7 videos
Product Review: TeamViewer Keeps Problem Resolving Remote & Flexible
01:58
Product Review: One Obstacle in TeamViewer's Ability to Keep Student's Connected is It's Pricing
02:57
Product Review: TeamViewer Keeps The Connection Strong Between In Office & Work From Home Workers
01:26
Pricing
Remote Access
$24.90
Cloud
per month (billed annually) 1 Licensed User
Business
$50.90
Cloud
per month (billed annually) 1 Licensed User
Premium
$102.90
Cloud
per month (billed annually) 15 Licensed Users
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.teamviewer.com/en/buy…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $24.90 per month (billed annually)
Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- FAQs
What is TeamViewer?
As a global technology company, TeamViewer offers a remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere.
With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.
Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.
For more information, go to www.teamviewer.com.
With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.
Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.
For more information, go to www.teamviewer.com.
TeamViewer Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Secure remote access with Smart Card authentication
- Supported: Access to sleeping/powered-off computers
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Remote management of servers & workstations
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Monitoring and Alerts
- Supported: Multi-platform remote control
TeamViewer Screenshots
TeamViewer Videos
TeamViewer Remote: It's time for a new view
TeamViewer Remote: It's time for a new view
TeamViewer Integrations
TeamViewer Competitors
TeamViewer Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | Arabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified) |
Frequently Asked Questions
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
TeamViewer starts at $24.9.
SolarWinds Dameware Remote Support (DRS), GoToMyPC, and BeyondTrust Remote Support are common alternatives for TeamViewer.
Reviewers rate Remote Active Directory® management highest, with a score of 9.8.
The most common users of TeamViewer are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(2487)Attribute Ratings
Reviews
(1-25 of 271)Companies can't remove reviews or game the system. Here's why
TeamViewer is used to manage all our clients and support users with all kinds of IT issues in our company. As we have offices in 4 different locations, users who are on the road and all this is managed form a small IT-Team of 3 people it is essential to get access to clients from out headquarter.
- Remote access to clients
- Data transfer from and to the clients
- Get system information of clients
- Management GUI
- Connection speed to clients
February 21, 2024
TeamViewer, Remote to the Future
We use TeamViewer to control and work on employees computers. We have about 15 remote workers and TeamViewer works great. We can install software, Chat, and pretty manage the whole computer with TeamViewer. It is great that we dont have to use VPN to connect to it can connect anywhere in the world with the ID and Password.
- Fast and secure connection
- Chat feature works well
- Monitoring and Asset Management
- I would like to be able to send commands in the background
- It would be nice to have a backstage option to join with out user being aware
- I would like to be able to send install jobs to computers with physically remoting on.
February 09, 2024
TeamViewer for all
Score 5 out of 10
Vetted Review
Verified User
We use TeamViewer when we want to access a computer at a different location. It is usually used to troubleshoot problems that another location may have. Due to the demand for remote work it was easy to use TeamViewer when we needed to make presentations or access content from a different location.
- remote access
- user friendly
- works quickly with good internet
- issues contacting support when needing help
- file transfer not available
- timeout
February 05, 2024
TeamViewer is essential for me to provide remote IT support
We use TeamViewer to provide tech support for problems that don't require a home visit, or where a home visit would be more trouble than it is worth. These appointments can be for any kind of computer problem a home user could experience. We have around 40 such digital appointments every day, and these typically are all on Windows computers. We also rarely use TeamViewer for support on Android, iOS, or macOS devices.
- Easy connecting
- Smooth controls
- Diverse use cases (Windows/Mac/phones...)
- Automatic reconnecting on restart
- Interrupting other calling software during connections
- Clearer instructions from QuickSupport downloading to connecting
- Very different starting screens across different versions
February 03, 2024
TeamViewer does the job for us
We primarily use TeamViewer for remote control of computers located in our colo facility. As we work remotely, we placed our individual computers in the colo for reliability, and control them from home. These computers are on our corporate network, giving access to all our necessary resources. We also use TeamViewer for screen sharing when we need to work collaboratively to solve a problem
- Remote Control
- Screen Sharing
- Handling multiple monitors
- Sometimes getting TeamViewer to show two monitors in the way I want to see them can be tricky.
- Sometimes we have trouble when screen sharing - and have to restart the process
January 29, 2024
Singing the Praises of TeamViewer!
We leverage technology at multiple levels in our organization, and the need to remote in and have others remote assist is often time-sensitive. We need a cross-platform ease-of-use solution for such applications, and TeamViewer is superior!
- Cuts through permissions, firewalls, and other restrictions that other software often cannot get through.
- Responsiveness of TeamViewer is nearly as real-time as the actual workstation.
- Mirroring hardware and resolution is superb.
- The ability to easily chat while remote assistance is active is also invaluable.
- My primary hindrance for using TeamViewer as a tech decision maker is the price points of the subscription.
- There have also been a couple challenges for functionality on Mac due to OS updates or TeamViewer updates.
- The requirement of remote computers to log in with the organization or individual’s login has also been a challenge…especially when passwords change.
January 29, 2024
One of the best remote tools
In this era of remote work or home office, all organizations need tools, technologies and applications that address different aspects of this work, such as security, resilience or availability. In our university, the use of applications or platforms to connect remote workstations was fundamental during the pandemic. Now the home office continues to be present in different areas not only administrative but also academic. TeamViewer in certain cases functions like an alternative of our main platform of remote work.
- Easy to use for novice users
- Highly secure in the complex context of remote work
- Most of the communication functions for remote control in this type of application
- Easy acquisition process for enterprise environment
- More intuitive client application
- Simplify the user interface
- Get more options to meet network requirements for users with low or stable connectivity
January 25, 2024
Great Software
We use TeamViewer as a corporate since we have to reach several users and sometimes several servers which are in a container. Since we have very limited rights for the users they are mostly dependent on our IT Team Support for different installations. And we use TeamViewer and not Teams since it gives more freedom to the users. We think is very easy for the users too and gives more independency while working remotely. Easy configuration with AD and computers names and tags.
- Secure remote access
- Great support
- Web-Based remote access
- Versions compatibility
- Commercial Use suspected notice should disappear
- Prevent lost connection when Iphone screens turns off.
January 25, 2024
A Good Alternative for Remote Support
TeamViewer is primarily used in our organization. The #1 use case is that it makes it easy to provide remote support. We use it to connect to employees' computers and solve problems. In some cases, we also hold one-to-one meetings via TeamViewer. We prefer TeamViewer both to connect to a remote computer and to talk about a common topic once related. Finally, we use it to provide maintenance connectivity to embedded devices such as tablets and mini PCs. In all these scenarios, it allows us to solve problems remotely without the need to access the device physically.
- Remote connection.
- Saving time.
- Ability to monitor the recorded devices.
- The connection time can be slow in some cases.
- Difficult to use due to version differences.
January 24, 2024
Managing remote unmanned sites in remote locations.
TeamViewer allows us to connect to and control remote computers and devices. We look after unmanned fuel stations and being able to monitor and connect to the machines and servers quickly is sometimes mission critical. Providing technical support and troubleshooting for users on site and our clients is our core business. TeamViewer allows us to do this securely and efficiently.
- Quick and responsive control of sites, even ones with slow connections.
- Accurate machine status despite sometimes flaky connections.
- Sending commands to machines.
- Adjusting view preferences.
- Better user support when making requests.
- TeamViewer signing out unexpectedly.
- Display timeout period after connections have aborted frequently due to bad or slow internet.
- Allow for disabling of pop ups and prompts i.e update prompts or review requests.
January 24, 2024
I Loved it and recommended for use.
I usually use it to control someone else's computer remotely, when a friend, a client, or a customer is unable to set up something or facing some troubles while dealing with some technical things. In my office, I used it to solve the problems my client was facing overseas. I was able to access his computer remotely and I was able to fix the email connectivity issue that he was having in his computer.
- Remotely access computers
- File Sharing
- Chat through voice or text
- The speed needs some work
- The security is good but sometimes it doesn't connect even with the correct password or Username
- If other user is non technical then matching latest versions and then connect is very difficult.
Creating international Links to Windows server systems at customer side to support their system setup and data analysis.
As well as inviting potential new customer sharing with them online insights of our Manufacturing Execution System DIAMES platform.
As well as inviting potential new customer sharing with them online insights of our Manufacturing Execution System DIAMES platform.
- Give us internationally active remote access to DIAMES servers at customer side for support issues.
- Give us the opportunity to present our DIAMES solution live to potential new customers without physical visits.
- Enable us with three business locations on three continents sharing a common IT environment without physical visiting another of our business location.
- Gives us the opportunity sharing a life problem in our DIAMES application with software tool providers when we recognize a problem for which we need support.
- We are very happy about the TeamViewer functionality and recognize a lot of advanced functionality in comparison with AnyDesk for example.
- It's fast and very reliable.
- We think that TeamViewer is a very secure platform.
- We like to use new feature and functions when they get available.
January 23, 2024
TeamViewer: Unleashing power of Remote Colloboration
TeamViewer is used in my organization mainly for remote support and collaboration. The main buisness problems it helped me in solving are virtual meeting, presentation, secure document access and authorization. The scope of my use case is mainly revolves around remote work and collaboration and allowing members of to collaborate in real time.
- Collaboration: great SECURE access of shared documents in real-time
- Streamline collaboration on projects
- ensuring secure access to specific documents to authorized memebers only.
- Resolving techincal issues remotely.
- Performance issues in low-bandwith situation / slow-internet connections
- Missing project management integration
- Absense of offline functionalaity to work offline
- Missing customization options for users per their needs and interface
January 23, 2024
TeamViewer and the ease of remote support
TeamViewer is the go-to for remotely accessing and supporting our customers. The ability to create an inventory of customer connections and manage them effectively has become keystone of remote support. The customisation of the support portal and QuickAssist option make supporting customers easy, effective and almost seamless. Additionally, the options available make streamlining the experience at both ends a breeze.
- Easy access - clients for numerous operating systems
- Works with or without and account
- File transfers are seamless and fast
- Erroneous detection of commercial use
- Nothing more to add. Works very well.
January 23, 2024
Secure Remote Access through TeamViewer
We use TeamViewer in our organize for our IT support team to access our PCs to troubleshoot the problems related to software or any other tool, and resolve those problems remotely. So, we don't need to take our PCs and laptop to the IT department for troubleshooting, and IT people don't need to come to the operations department to check the issue.
- By using TeamViewer, our IT support team has been able to solve the problems very quickly
- Since we can refresh the password, the security of the session is assured, so the same IT support consultant can no longer access my PC with the same password.
- Files can be moved and copied through out the PCs, so that the required files, tools can easily be moved and installed through the session
- Sometimes, it is taking a bit of time to start the session (the incoming connection to load), so that the initializing time of the session can be increased
- There's no option to create own ID as Your ID. So, it will be user-friendly if we can generate our own TeamViewer ID in our desired way
- When the network connection is changed (connected to a VPN while the session is active), the session gets disconnected, and sometimes have to restart the TeamViewer, so it's better if TeamViewer can identify the network connection changes automatically and automatically reconnect using the new network.
January 23, 2024
Good for desktop to desktop, but lacks easy web access
Instead of physically going to a user's workstation, we are able to remote into it in a non-intrusive manner so that we can see their issue in real-time instead of them trying to describe their issue. Also, during off-hours, if a person is having trouble remotely access ing their workstation, I can easily check its status.
- Ease of access from desktop app
- Announcing presence of support to host
- Easy to add a new one-time connection
- To use the web app, the desktop app has to be installed - this means on vacation, I still have to bring my laptop
- There are regular instances when all machines are connected to the internet but TeamViewer says the user is offline
January 23, 2024
Core TeamViewer product is excellent, have struggled with Backup
We use TeamViewer for both remote acces/ support and server backups. We are big fans of the remote access and support, however we have had some frustrating experiences with TeamViewer backup, and the vendor support of the product. Remote connections work well and that is internally a preferred solution to connect both within the organizational infrastructure and externally to our devices that may be on other networks. The backup solution has failed to initiate several times and we never made any headway with the vendor on a root cause analysis of why it would fail to trigger or store backups.
- Remote desktop connection
- Access across known, internal networks
- Access across unknown, external networks
- TeamViewer backup has not lived up to expectations
- Backups fail to generate
- Intermittent difficulty accessing backups
- Frustrating support with TeamViewer backup
January 23, 2024
TeamViewer is the best tool for remote access
In my organization, TeamViewer is very useful as we are working remotely, so when we are facing any problems or issues while working on our laptop, we can directly contact the IT team and provide the ID and password so that they can access our laptop to help us resolve the issues we are facing. It is also useful for new software installations, which can be handled by the IT staff because we cannot install them directly without an admin ID and password. Employees who are working remotely can use this software, which saves time while working.
- It is quite useful for installing new software.
- It also allows us to access remote devices from both computers and mobile devices.
- There is adequate security on the connection to prevent access by anyone.
- It allows us to quickly change the password and generate it randomly without any delay.
- I will suggest adding a feature that can generate passwords randomly within a timeframe that is set by the user so that it is more secure.
- You can focus on increasing the speed at which files are transferred.
January 22, 2024
a simple way to connect to our customer and agents
we use teamviewer for supporting our agent of selling, they have installed it on work android samsung tablet and we support them in various problem. We also use quick support to let our tecnician connect to our pc or servers and solve problem ,installa new software, give assistance and similar
- fast connection
- great quality
- ease of use
- the app si very slow at the start
- very expensive
- vocal chat is not perfect
January 19, 2024
Solid tooling
We use TeamViewer primarily for Remote support by the IT helpdesk. We use TeamViewer to support end users with all types of workplace related issues and questions. Our support department uses this as their primary remote support tool, remotely connecting to users. The general consensus is that this tool suits our needs very good.
- Secure connection
- Ease of use
- Stable
- Requires knowledge to prevent security issues (leave session open/unattended)
- Users can sometimes be a bit overwhelmed
- Integration with teams
January 19, 2024
TeamViewer a great Remote Access Tool
We use TeamViewer to get quick access to workstations and servers that we access remotely.
The tool is quick to load and allows us to gain full access to the workstations as well as allowing us to manage many different servers with the application installed.
The tools security for logging in also is a plus.
The tool is quick to load and allows us to gain full access to the workstations as well as allowing us to manage many different servers with the application installed.
The tools security for logging in also is a plus.
- Quick Screen refresh with slow network connections
- Light app to install on workstations
- Easy to use tool
- Additional features to view applications installed on a workstation
January 19, 2024
Wonderful communication Software
We use TeamViewer for client meetings to show the clients how to use and assist them. The problem that TeamViewer has solved is it lets you connect for free and also allows screen-sharing this is very easy for clients who are not very technical we can also set up meeting which is awesome.
- setting up meetings
- easy joining
- awesome support
- remote access can be used for malpractices such as hacking and ransomware.
- the black screen feature is a major disadvantage which gives the user access to black the screen of the remote-connected devices hiding background processes.
- requires strong bandwidth for video connection.
January 19, 2024
A fast and easy-to-use application for remote access
TeamViewer is a great software for remote access. It helps IT diagnose and debug issues easily without having physical access to a work station. The file transfer feature also helps to transfer files quickly. All of this while also having a call feature to communicate with the end user really bring it all together. It can also be used as a tool for collaboration.
- Fast and easy-to-use
- File transfer is particularly helpful
- Good for collaboration as well
- Tends to get slow sometimes
- If both machines have a different screen resolution then the image gets distorted
January 19, 2024
TeamViewer is a great tool for advanced technical support!
We use TeamViewer to help our customers with technical support issues, training, and problem-solving. We also use this internally to assist our sales team in getting their demo equipment set up for independent use. Sometimes, our customers do not have the technical chops to get through the configuration of their equipment or are having trouble with a feature that our technical support staff is able to assist with. Likewise, our sales teams are focused more on account management than the technical aspects of the gear, so being able to help remotely is a huge time saver.
- Screen sharing.
- File transfer.
- Secure connections.
- Remote audio transmission.
- Slightly laggy sometimes.
- Don't like the lockout feature after multiple attempts.
- Audio sourcing is confusing sometimes.
January 19, 2024
My TeamViewer Journey.
I use TeamViewer to offer end-user support to my remote clients. This is in support of a financial management system called SunSystems. In addition to this, I also use it to offer training to my remote users who use the FMS. The module includes financials, procurement, Asset Management, and reporting options.
- Connection to remote users over non consistent connection.
- The screen resolution is very good making it very clear to work on remote machines.
- It has a lot of interactive options when working remotely that enable you to work and interact with the client remotely.
- I like the window after you close a connection that enables you to write a brief summary of your closed connection.
- Am new to TeamViewer and still exploring the application.